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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rita Easley

February 5, 2026

5  out of  5
rating by Rita Easley
"Excellent customer service"
We responded:
"Thank you, Rita!"
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Jax Jones

February 3, 2026

5  out of  5
rating by Jax Jones
"She made the process to update my Traverse quick and easy!"
We responded:
"Thank you, Jax, for sharing your experience! We're glad to hear that updating your Traverse was quick and easy. If you need any further assistance, feel free to reach out. "
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LOVLEI CODNER GYMNASTICS

February 2, 2026

5  out of  5
rating by LOVLEI CODNER GYMNASTICS
"Very helpful, straight forward. And is VERY fast at answering calls or texts. Price is so much better than others."
We responded:
"Thank you so much! We truly appreciate the kind words and are grateful for the opportunity to help. "
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Allison

January 30, 2026

3  out of  5
rating by Allison
"Dealing with claims isn't complicated but the two accidents I had I was not at fault. I got a quote for life insurance once then decided against that and they got kinda pushy. I just have to be point blank in communication. And everything I've mentioned up til now is why they're even getting 3 stars. I tried getting some quotes with Taylor Grotts today and it wasn't clearly stated what auto and home would cost separately, just one lump sum. It showed discounts without a price of the discount but apparently it's too much to ask them to make the quotes more detailed. I asked about the discount and where the auto policy part was(she actually said, "Two of the quotes include the auto bundle discount factored into the quote. You already have your car insured with us!".. yeah.. I know who insures my car already.. and I got a screenshot as a reply after I asked for a more detailed quote. That also did not help in any way whatsoever and did not answer my questions. I asked for more clarification and I got a snide reply like she thinks I'm stupid. I have gotten plenty of quotes and they all were laid out what everything cost and the discount amounts.. but apparently Taylor Grotts didn't want to do the extra work and answer the questions I had that are not on the quotes. I've never gotten upset at an agent for trying to get a quote until today! Like what is going on? If I could find the same coverage for close to the same price I would go elsewhere in a heartbeat. Taylor Grotts botched any chance of me bundling home insurance due to her lack of caring that I get accurate and detailed information."
We responded:
"Allison, thank you for taking the time to share this feedback. We're genuinely sorry for the frustration you experienced - that's never the experience we want anyone to have. After reviewing, it appears there was a misunderstanding around how the discounts and bundled pricing were being discussed, which understandably led to confusion. Taylor is a valued member of our team who truly cares about our customers, and there was no intent to be dismissive or unclear. We always want pricing and coverage to be transparent and easy to understand, and I'm sorry we missed the mark for you here. We'll be sure to provide the information you were requesting so you can make the most informed decision possible. "
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tracye carter

January 27, 2026

5  out of  5
rating by tracye carter
"I switched from AAA to state farm to get more coverage for the cost of my premium. They were one of the few insurance companies that would cover my spouse and I even after history of an accident. When it came time to shop for home owners insurance they provided the best quote and benefits by far. Plus, we get an additional discount to bundle home and auto. Every little bit counts these days! Jade is always personable and understanding when I call. That is MUCH Appreciated. Thank you!"
We responded:
"Thank you, Tracye! We are always happy to help in any way we can! "
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Joey Codner

January 27, 2026

5  out of  5
rating by Joey Codner
"Brody was not only able to save us more than $200 a month but he’s also saved most everyone one sent"
We responded:
"Joey, thank you for the review! Glad we could help you save and hopefully gave you great service while we were at it! "
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Chad Grounds

January 21, 2026

5  out of  5
rating by Chad Grounds
"Blake & the team are always helpful."
We responded:
"Thank you for the review, Chad! We're always happy to help when you need us. "
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Tia AND Charles Hendricks

January 21, 2026

5  out of  5
rating by Tia AND Charles Hendricks
"What a great insurance agency. Not only did Blake make me an offer, he literally cut my bill in half. What more can I say"
We responded:
"Thank you for the kind words! We're glad we could help lower your bill while keeping the right coverage in place. We truly appreciate your trust!"
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Dale Sheller

January 13, 2026

5  out of  5
rating by Dale Sheller
"Brody has been excellent to work with! Professional and responsive! Thank you!"
We responded:
"Thank you for the review, Dale! Brody does great work and we're glad he was able to provide you with great service!"
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Abigail Dairo

January 6, 2026

5  out of  5
rating by Abigail Dairo
"I'm pleased with the agent that attended to me. She took her time to explain the service that I needed. She was professional and polite."
We responded:
"Abigail, thank you for the kind review. We're glad we were able to provide you the friendly and helpful service that you needed! "
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Quinyietta Wells

December 6, 2025

2  out of  5
rating by Quinyietta Wells
"Everyone I speak to seems nice. Just concerned about pricing and local press regarding the agency."
We responded:
"Thanks for the feeback, Quinyietta. We get the concern around pricing. Rates are set by corporate (we actually had a decrease in November), so our agency doesn't control that piece. And the local press was about specific claim situations - not our office. What we can control is how we take care of you, and we have a dedicated claims specialist here in our agency who fights for our customers every day. We appreciate you giving us a shot and letting us help however we can! "
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Micah Montgomery

December 5, 2025

5  out of  5
rating by Micah Montgomery
"I love using Blake for home insurance and auto insurance. He goes to my church, and is a really good dude."
We responded:
"Thank you for the kind review, Micah! We're so glad to have you as part of the family! "
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Debra Durossette

December 5, 2025

5  out of  5
rating by Debra Durossette
"Everyone was professional and kind"
We responded:
"Debra, thank you so much for the great review. We're here anytime you need us!"
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Allan Hunter

December 5, 2025

5  out of  5
rating by Allan Hunter
"Taylor is a true asset for State Farm. She really cares about her clients and goes out of the way to give them what they need. Thank you Taylor"
We responded:
"Thank you for the review, Allan. Taylor goes above and beyond and that's what we always aim to provide for our people here at our agency. We're so happy you felt that way!"
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Caleb Hudgins

December 4, 2025

5  out of  5
rating by Caleb Hudgins
"Working with Taylor Grotts made this process so understandable and easy. She mad figuring out which insurance that was right choice for my family easy and seamless! Would recommend her to anyone in the market for insurance!"
We responded:
"Caleb, thank you so much! Taylor does a fantastic job and we're so glad she could make it seamless and simple for you and your family. Welcome to the agency! "
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Bryan Wilson

December 4, 2025

5  out of  5
rating by Bryan Wilson
"Recently switched my insurance over and couldn’t be happier. Brody helped us get set up with a great policy and saved us money!"
We responded:
"Bryan, thank you so much for the feedback. We're so glad Brody could help you save and deliver on the service that we pride ourselves on. Welcome to the family!"
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Taine Bernhard

December 4, 2025

5  out of  5
rating by Taine Bernhard
"Minda is always super kind and helpful!"
We responded:
"Taine, thank you for the review. We love Minda and we are all always here to help when you need it!"
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Gwendolen Murphy

December 3, 2025

5  out of  5
rating by Gwendolen Murphy
"Great"
We responded:
"Gwendolen, thank you so much for the positive review! "
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Rebecca Kime

December 3, 2025

5  out of  5
rating by Rebecca Kime
"That are great team to work with."
We responded:
"Thank you for the review, Rebecca. We're here anytime you need us! "
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Josh Hase

December 2, 2025

5  out of  5
rating by Josh Hase
"The entire team has been really amazing to work with. Helped lower our premiums on homeowners and auto policies. Thank you Blake Jordan team!"
We responded:
"Thank you, Josh! We're so happy to hear you are getting the savings and service that we strive for. "
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Makenzie Dean

November 26, 2025

5  out of  5
rating by Makenzie Dean
"Thankful for Brody’s help with getting my ring insured. I have so much peace of mind knowing that it’s protected. Would recommend him to anyone!"
We responded:
"Thank you so much for sharing this, Makenzie! We love hearing that Brody took great care of you and gave you some peace of mind. We appreciate you trusting us with something so important!"
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Isaac Weintraub

November 26, 2025

5  out of  5
rating by Isaac Weintraub
"Brody was incredible to work with!"
We responded:
"Thank you, Isaac! Brody really is awesome, and we're glad he made the experience a great one for you. Appreciate you choosing our team!"
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Jared Wooten

November 26, 2025

5  out of  5
rating by Jared Wooten
"Brody for the win! Made the process super easy and saved me tons of money. Honestly blown away at how much he’s saving me. Thanks again Brody."
We responded:
"That means a lot - thank you, Jared! Brody works hard for our customers, and I'm glad you saw that firsthand. Always here for you whenever you need us. "
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Samantha Robinson

November 26, 2025

5  out of  5
rating by Samantha Robinson
"Blake Jordan and his associates saved me lots of money and satisfied all my insurance needs. They were friendly and made sure I was comfortable with my decision to leave my previous provider of 30 years. Make the switch to State Farm TODAY!! Blake, Jadisyn and Taylor are the best."
We responded:
"Thank you for taking the time to share this, Samantha! We're grateful you gave us the opportunity, especially after 30 years with another provider. Glad our team made everything easy and clear for you. We're here anytime you need us!"
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Justin Smith

November 26, 2025

5  out of  5
rating by Justin Smith
"Great knowledgeable staff. Helped with all my insurance needs. Will recommend again and again."
We responded:
"We really appreciate this, Justin! Our team works hard to make insurance simple and actually helpful. Thanks for the support and for recommending us!"